Help & FAQs

Customer help and FAQs

Quick answers to the most common questions about DreamozTech accounts, AI credits, publishing and domains.

Who can sign up?

Signup and checkout are currently available in Australia only. Sellers add their business details, including an ABN, in the Dashboard.

How do AI credits work?

  • One credit is used for each AI Site Builder chat turn.
  • Trials include 15 credits; AI Pro includes 50 credits that reset every 30 days.
  • If the AI fails to respond, the credit is refunded automatically.
  • AI-generated pages are saved as drafts so you can review them before they go live.

What is Site readiness?

The AI Builder shows a Site readiness checklist that highlights anything missing before your site is ready to go live, such as too few pages or placeholder text.

Can I use my own front end?

Yes. On the Pro and AI Pro plans you can create API keys for each web app in your Dashboard and load your pages, products and orders into any website or app.

Can I use my own domain?

Yes. You can connect a custom domain to your web app from the Dashboard.

Still need help?

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