Our Vision
We want to clean up North America. We have a vision of bathrooms and kitchens sparkling, beds made, furniture polished, freshly vacuumed carpets and hardwood floors so shiny you can see your smiling face. We believe that your home deserves a personalized clean — beyond your expectations — by quality, trained professionals who clean your home the way you want.
So join us in our quest, and let your cleaning PRO take the dirt off your hands and out of your home.
Our Story
It all started in Boston when MaidPro founder, Mark Kushinsky, called a maid service to clean his home. Shocked by how high prices were, but wanting to regain valuable free time, Mark arrived home the day of the cleaning eager to see the results. The results were less than impressive.
After scheduling a cleaning with another, even more expensive company, Mark came home once again disappointed. And this time, they not only did a poor job of cleaning, they left his cat, Foof, locked in a bathroom without a litter box! Mark shared his experiences with close friend Richard Sparacio. That’s when they decided to come up with a solution for this problem, and MaidPro was born.
Since starting off in a 200-square-foot office in Boston’s historic Beacon Hill in 1991, MaidPro has quickly grown to more than 150 locations across the U.S. and Canada. Mark and Richard are proud to serve the thousands of loyal customers who have come to trust MaidPro to clean their homes, while making sure cats can always get to their litter boxes.
Our Beliefs
At MaidPro, we understand that our customers are the reason we exist. That’s why all of our team members follow a set of core beliefs that center around you, the customer. We think that listening to the wants and needs of our customers and delivering a personalized service makes for a more enjoyable experience for everyone.
We believe in hiring ROCK STARS and future rock stars. We want natural learners and positive people to permeate our organization.
We believe in CONTINUAL IMPROVEMENT. We are not perfect, and know that even if we were perfect one day, that might change tomorrow.
We believe people who LOVE their work will do a better job.
We believe in EXPERIMENTATION, and understand that failures are a critical path to improvements.
We believe people should be HAPPY, whether it happens to be living in a clean home or enjoying the work they do every day.
We believe in OPEN COMMUNICATION. Problems should be discussed and overcome, not swept under the rug.
We believe in making decisions based on FACTS. He who has the better facts will be most persuasive, irrespective of their position within the organization.
We believe in well-developed, scalable PROCESSES AND PROCEDURES that will allow us to continually improve.
We believe in being KIND and communicating in a courteous manner. We will respectfully part ways with those who are disrespectful.
We believe in the importance of LONG-TERM thinking and long-term relationships.
We believe HELPING OTHERS will in turn help ourselves.
We believe HOSPITALITY is a gift that is more fun to give than receive.
We believe in operating with INTEGRITY AND HONESTY. We want to be a trusted partner with all who work with us.
We believe in EQUALITY and welcome everyone's individual differences. We will not tolerate discrimination within our organization.
And finally, we BELIEVE in short lists. But we also feel that a list as important as what you believe can be a little longer.