Artificial intelligence (AI) is a set of technologies that aim to automate cognitive tasks typically by learning, drawing its own conclusions, understanding complex content, engaging in natural dialogue with people, enhancing human cognitive performance or replacing people during the execution of non-routine tasks. Examples of business applications of AI include decision support, chatbots, speech and image recognition, customer recommendations and dynamic pricing.
Build conversational experiences with Power Virtual Agents and Azure Bot Service. Azure Bot Service provides an integrated development environment for bot building. Its integration with Power Virtual Agents, a fully hosted low-code platform, enables developers of all technical abilities build conversational AI bots—no code needed. Collaboratively build bots with fusion teams. The integration of Azure Bot Service and Power Virtual Agents enables a multidisciplinary team with a range of expertise and abilities to build bots inside a single software as a service (SaaS) solution. Fusion teams can easily extend bots for complex scenarios with Bot Framework Composer.
Extend your reach with multiple channels and languages
Configure chatbots to engage with customers and employees in a wide range of languages and channels including websites, mobile apps, Facebook, and Microsoft Teams.
Build bots quickly
Make, test, and publish bots using a low-code graphical interface.
Improve your bot applications over time
Automatically track critical bot telemetry and identify future topics.
Create multimodal and multichannel experiences
Connect to channels such as telephony and Microsoft Teams with minimal code changes.
Scale safely with centralized management
Deploy bots securely to maintain compliance and governance.